To provide the independent broker with the necessary infrastructure to enable him to focus on his core business, without having to concern himself with vexing issues such as staffing, training, compliance, technology, computer systems and all the related expenses the independent broker with the necessary infrastructure to enable him to focus on his core business, without having to concern himself with vexing issues such as staffing, training, compliance, technology, computer systems and all the related expenses with vexing issues such as staffing, training, compliance.
As an independent broker’s business grows, it reaches a point where he can no longer cope with the workload on his own and money needs to be spent on ‘unproductive items’. Computer programs become critical, telecommunications need to be upgraded, professional associations need to be considered, PI and FG cover become increasingly expensive, legislation becomes more onerous and the ever-increasing demands take up more and more valuable time. Leave becomes a problem too as the broker feels he cannot get away for a break as there is no one else to look after his clients.
Independent brokers tend to become isolated, and the need to communicate and network with other brokers becomes vitally important. Common work related problems, policy wordings, alternate markets and the like need to be discussed openly and in confidence. Having ‘bared his soul’, the broker needs to be confident that his accounts won’t come under attack by the very people from whom he was seeking assistance. In other words, he needs to become a member of a support system with common and mutually beneficial goals.
Royal Union has been through the difficult growth stage and as an independent, recognises the fears other independent brokers have. We have grown our staff and been through the mill of sifting through the many chancers to build a core of competent employees. We have been through the Labour Relations story, we have evaluated a variety of computer systems, we have designed products and put in place schemes and procedures that we know from experience, work. We have state of the art telephony, a website designed with the clients’ needs in mind, are members of professional bodies and subscribe to various Insurance related publications etc.
All this has cost time and money and we have an infrastructure in place that can be of huge benefit to other independent brokers, and is indeed essential for their continued existence. It makes sense for like minded brokers to come together pooling their resources for their mutual benefit.
We also understand that independent brokers jealously guard their independence, and are very particular about their clients and the service they receive. We do not want to take away this independence, because it is precisely the reason why independents exist and are successful. We want to provide the independent with a service, of a consistently high level, enabling him to become even more successful, without worrying about what goes on in the ‘factory’.
The broker who becomes part of our group retains his independence and his clients, but adopts a group identity, with all the advantages that being a member of a group offers. We know that the clients he brings to the group are his. We also acknowledge that parties to an agreement will only be happy if there is a genuine win-win situation. The broker coming into our group has no restraints – he can leave whenever he wishes. Our challenge is to add so much value to his business that he doesn’t want to go.
We need a quick marketing line from client as a summary of what is offered. This can be displayed in a paragraph or bullets as noted below. Included in our offering is pleasant working conditions in a modern office environment; markets/technical/products; electronic equipment; statutory requirements; Staff. Read more.